Comments on: I’ve Been To Disney World!! http://www.lodestarconsultinginc.com/ive-been-to-disney-world/ helping businesses navigate through challenges to reach their goals Thu, 09 Sep 2010 13:14:00 +0000 hourly 1 By: Richard Harshaw http://www.lodestarconsultinginc.com/ive-been-to-disney-world/comment-page-1/#comment-2069 Richard Harshaw Mon, 14 Dec 2009 12:00:32 +0000 http://www.lodestarconsultinginc.com/?p=582#comment-2069 Karl, it was a wonderful surprise to hear from you! (Readers, Karl is a friend who lived 4 houses down the street from me when we were both kids. He is a true renaissance man, a character of many talents and amazing creativity!) Thanks for the kind words. I think you overrate me, though! But I agree with that part that we need more people like me around! (That includes you too.) If the whole world were just like you and me, it would be Eden, eh? By the way, a recent issue of the Harvard Business Review had a great article on the power of emotions in business. If you can get a copy, check it out. (November 2009). Richard Karl, it was a wonderful surprise to hear from you! (Readers, Karl is a friend who lived 4 houses down the street from me when we were both kids. He is a true renaissance man, a character of many talents and amazing creativity!)

Thanks for the kind words. I think you overrate me, though! But I agree with that part that we need more people like me around! (That includes you too.) If the whole world were just like you and me, it would be Eden, eh?

By the way, a recent issue of the Harvard Business Review had a great article on the power of emotions in business. If you can get a copy, check it out. (November 2009).

Richard

]]> By: Karl Williamson http://www.lodestarconsultinginc.com/ive-been-to-disney-world/comment-page-1/#comment-2068 Karl Williamson Mon, 14 Dec 2009 05:18:59 +0000 http://www.lodestarconsultinginc.com/?p=582#comment-2068 Emotions drive us. We listen to songs that tug at our heart. We're moved by a presentation. We will literally Go To War when our emotions push us to correct something viewed as a "Wrong" that has been committed. You're right on target, Richard. You are one of the few people I've ever known that can be truly called a "Thinking Man". You were doing that as a kid, and it's obvious that the tradition has continued with your own family. You are a rare creature, but fortunately America still has a few like you. I sincerely wish that there were more people like you around -- America needs them, and the shortage is becoming obvious and acute. Most people in America refuse to think unless an Emergency confronts them. Keep up the Good Work. KW Emotions drive us. We listen to songs that tug at our heart. We’re moved by a presentation. We will literally Go To War when our emotions push us to correct something viewed as a “Wrong” that has been committed. You’re right on target, Richard.

You are one of the few people I’ve ever known that can be truly called a “Thinking Man”. You were doing that as a kid, and it’s obvious that the tradition has continued with your own family. You are a rare creature, but fortunately America still has a few like you.

I sincerely wish that there were more people like you around — America needs them, and the shortage is becoming obvious and acute. Most people in America refuse to think unless an Emergency confronts them.

Keep up the Good Work.
KW

]]> By: Richard Harshaw http://www.lodestarconsultinginc.com/ive-been-to-disney-world/comment-page-1/#comment-2033 Richard Harshaw Wed, 02 Dec 2009 13:12:40 +0000 http://www.lodestarconsultinginc.com/?p=582#comment-2033 Thank you, Fred. I am amazed at how many sales courses these days ignore this fact. So many, it seems, focus on the mechanics of sales-- how to present features and benefits, how to overcome objections, and so on-- and not nearly enough on the emotional component of sales. As I teach in my sales classes, selling is never a logical event. It is ALWAYS emotional. People use logic (later) to justify or boast about a purchase decision, but at the moment of truth, the client has an emotional peak that leads them either to buy from you (because they feel good about it), or not to buy from you (because they feel badly about it). Thank you, Fred. I am amazed at how many sales courses these days ignore this fact. So many, it seems, focus on the mechanics of sales– how to present features and benefits, how to overcome objections, and so on– and not nearly enough on the emotional component of sales. As I teach in my sales classes, selling is never a logical event. It is ALWAYS emotional. People use logic (later) to justify or boast about a purchase decision, but at the moment of truth, the client has an emotional peak that leads them either to buy from you (because they feel good about it), or not to buy from you (because they feel badly about it).

]]> By: Fred Martin http://www.lodestarconsultinginc.com/ive-been-to-disney-world/comment-page-1/#comment-2032 Fred Martin Wed, 02 Dec 2009 03:13:18 +0000 http://www.lodestarconsultinginc.com/?p=582#comment-2032 very good article. expressed the feeling that all good sales people know, that you have to make a connection with your client if you want a customer for life. very good article. expressed the feeling that all good sales people know, that you have to make a connection with your client if you want a customer for life.

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